543 views
1 comment

The women up front were extremely polite and the lobby wait time was less than 30 minutes. However, I waited in the patient room for 20 minutes only to see the same doctor who had seen my daughter a month before.

Phillip Roberts told me my daughter had allergies and prescribed her cetirizine. I took her to a REAL doctor and she ended up having a virus that needed antibiotics quickly so it did not get infected. When I saw Phillip Roberts walk in I knew what to expect. He took a total of 5 seconds to examine me.

Did not do a strep test, blood work, or anything. He told me I had allergies and prescribed me cetirizine. I went to my doctor today and the diagnosis was pink eye, sinus infected, and two major ear infections. This doctor is a joke.

He was rude and belittling, not to mention he was was coughing and blowing his nose as if he had a cold.

I will never return and I will never recommend anyone go to this MedExpress for any reason. It is a waste of time.

Reason of review: Poor customer service.

Location: Lynchburg, Virginia

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

1. Viruses are NOT treated with antibiotics.

2. So sorry the doctor had the nerve to be sick with a cold, which is probably what you had all along.

Med Express Reviews

  1. 89 reviews
  2. 34 reviews
  3. 14 reviews
  4. 4 reviews
  5. 3 reviews
Med Express reviews