Product: Med Express Customer Care Clear all filters (17 of 17 reviews match)
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Drove an hour for a pre employment physical , ppd and drug screen..was told i could get my ppd but not my physical until i came back in 72 hours to have my ppd read fist..never had this happen before..will not ever go back again. Wasted 2 hours of my time, and putoff...
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Anonymous
TinaMarie

Waiting 48-72 hours to read a ppd is standard medical procedure. Logically, the paperwork for the physical is incomplete until the ppd is read, so the clinic withholding the ...

1.0
Product
Med Express Customer Care
I liked
  • Convenience of the location
  • Hours
I didn't like
  • Refused to provide treatment
#1062543
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Went for 2nd degree burns on both legs on 2-10-17.Doctor was good, but gave me a 2 day prescription for Silvadene cream and Tramadol. I called for more and they want me to pay for another office visit to get another prescription. I agreed to come in for a free office...
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1.0
Product
Med Express Customer Care
#1007588
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I went to the MedExpress in Hurricane, WV a fee days ago to get an screen/drug test for work.I had issues because of my ID they had the wrong birth date so I was refused service. I then went to the DMV got a new ID/License and then went back waited in the waiting room...
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Anonymous
Anonymous

Glad to see I'm not the only this happened to

2.6
Product
Med Express Customer Care
I liked
  • Convenience of the location
#1006520
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I went to this med express on a weekend, due to my primary care doctor not having weekend hours and not being available to see me urgently. I was ill for 6 days with what I believed to be food poisoning that caused gastritis and other symptoms. I had gone there before...
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1.0
Product
Med Express Customer Care
I didn't like
  • Jason rodgers
#954233
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Terrible experience..My 5 year old son was refused care. They said we owe a bill which was paid off in June 2016. No record of this being paid. We had Geisinger at the time which they did not accept and we had to pay in full for the visit. I took my son today for an...
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Anonymous
Anonymous

Their billing department is a joke, I had an employee of med express tell me they screwed up her billing....

1.0
Product
Med Express Customer Care
#949717
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This place sucks.You can literally spell it out for them and they dont listen. I just got back from this place and told them i had a respiratory infection and probably caught it from my wife whos on a 10 day antibiotic (for the same bacterial infection). No aches,...
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1.0
Product
Med Express Customer Care
#936819
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I went to MedExpess to find out if I had broken ribs.I was going to see my primary care physician but her facility cannot do X-Rays so the nurse recommended that I go to an urgent care facitity. After 4 X-Rays at MedExpress I was told that I had 2 fractured floating...
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Product
Med Express Customer Care
#928592
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On Fri Sept 23rd 2016 my 2 year old grandson's finger got shut in the door at Denny's in North Hills, Pa.it was hanging by a small piece of skin I picked him up and ran behind Denny's to 7219 McKnight Rd f, Pittsburgh, PA 15237.in a frantic asked the lady at the desk...
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Product
Med Express Customer Care
I didn't like
  • Lack of empathy
  • Service
#925691
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I went to cooley street med express in springfield mass twice. Once for a sport physical for my daughter. Her pediatrician was boojed. Tbey only chrged me 30 dollars. Went a second time, was diqgnosed with strep throat and was in and out within 30 minutes. The...
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3.9
Product
Med Express Customer Care
#921775
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Med Express - Bill sent to me I have valid insurance

#1143622
1.7
Details
Have a billing nightmare with medexpress. My insurance says I'm covered but MedExpress needs to submit the claim correctly. And they keep submitting claim incorrectly (this has been repeated for 3 times!!!). Never had a problem with my insurance before with any other doctor Should I pay 220$ I don't owe or wait until it ends in my credit report?
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Med Express - Horrible

#1134381
The attitudes here are flat out horrible..the look u receive when u go to check in is enough to make anyone leave ..then to actually here an employee screaming at another patient.. asking "if they went to medical school?" And "what do they know " I've worked in health care for the past 11 yes and I've NEVER seen a place so unprofessional . I'm not done
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Med Express - To long of wait

#1100231
Took my grand son in for physical we where there at 12:30 and it is 2:02 and still not out. Don't give me there was a lot of people it's always like that going to emergency room is faster than medexpress
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Med Express - Sucks

#1091380
Every time i go to med express they never properly treat my problem and they tell me something diffrent everytime i go. One time when i call they will say u will have to talk to a nurse the next time i call they say no we are not aloud to let you talk to a nurse.. they never give me the eit meds.. i do not reccomend them
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Med Express Customer Care Review

#1005387
2.3
Details
We took out son to med express for stitches. We were told that they really weren't comfortable with it and to go to the ER. We had to pay them $160 to be told to go to the ER. Then had to pay $250 copay at ER. We were told that med express could have done it and wasn't the first time they sent a patient to the ER for something they are capable of doing. I should not have to pay med express.
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Med Express Customer Care Review

#999747
1.2
Details
Awful customer service. Expceptionally long wait with no other customers. Staff goofing off not working.
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Med Express Customer Care Review

#926138
1.0
Details
Went in for a dot exam for work waited for an hour and a half and the lady said i dont qualify everyone in the building was dissapointed with the service they offer
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Med Express Customer Care Review

#866005
1.4
Details
Very slow and lazy and guessing on the problem nurse practioner very rude
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