Product: Med Express Customer Care Clear all filters (0 of 18 reviews match)
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Med Express - Nice place

Walk in at 650 Close at eight was one person in the waiting room and was told it was a two hour wait that they couldn’t see me these places are a joke a scam for drs to suck Insurance companies money’s new don’t care about the patients one bit obviously
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Med Express Customer Care
#1203536
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Med Express - Bill sent to me I have valid insurance

Have a billing nightmare with medexpress. My insurance says I'm covered but MedExpress needs to submit the claim correctly. And they keep submitting claim incorrectly (this has been repeated for 3 times!!!). Never had a problem with my insurance before with any other doctor Should I pay 220$ I don't owe or wait until it ends in my credit report?
1.7
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Med Express Customer Care
#1143622
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Med Express - Horrible

The attitudes here are flat out horrible..the look u receive when u go to check in is enough to make anyone leave ..then to actually here an employee screaming at another patient.. asking "if they went to medical school?" And "what do they know " I've worked in health care for the past 11 yes and I've NEVER seen a place so unprofessional . I'm not done
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Med Express Customer Care
#1134381
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Med Express - To long of wait

Took my grand son in for physical we where there at 12:30 and it is 2:02 and still not out. Don't give me there was a lot of people it's always like that going to emergency room is faster than medexpress
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Med Express Customer Care
#1100231
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Med Express - Sucks

Every time i go to med express they never properly treat my problem and they tell me something diffrent everytime i go. One time when i call they will say u will have to talk to a nurse the next time i call they say no we are not aloud to let you talk to a nurse.. they never give me the eit meds.. i do not reccomend them
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Med Express Customer Care
#1091380
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Drove an hour for a pre employment physical , ppd and drug screen..was told i could get my ppd but not my physical until i came back in 72 hours to have my ppd read fist..never had this happen before..will not ever go back again. Wasted 2 hours of my time, and putoff...
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Anonymous
TinaMarie

Waiting 48-72 hours to read a ppd is standard medical procedure. Logically, the paperwork for the physical is incomplete until the ppd is read, so the clinic withholding the ...

1.0
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Med Express Customer Care
I liked
  • Hours
  • Convenience of the location
I didn't like
  • Refused to provide treatment
#1062543
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Went for 2nd degree burns on both legs on 2-10-17.Doctor was good, but gave me a 2 day prescription for Silvadene cream and Tramadol. I called for more and they want me to pay for another office visit to get another prescription. I agreed to come in for a free office...
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1.0
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Med Express Customer Care
#1007588
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I went to the MedExpress in Hurricane, WV a fee days ago to get an screen/drug test for work.I had issues because of my ID they had the wrong birth date so I was refused service. I then went to the DMV got a new ID/License and then went back waited in the waiting room...
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Anonymous
Anonymous

Glad to see I'm not the only this happened to

2.6
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Med Express Customer Care
I liked
  • Convenience of the location
#1006520
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Med Express Customer Care Review

We took out son to med express for stitches. We were told that they really weren't comfortable with it and to go to the ER. We had to pay them $160 to be told to go to the ER. Then had to pay $250 copay at ER. We were told that med express could have done it and wasn't the first time they sent a patient to the ER for something they are capable of doing. I should not have to pay med express.
2.3
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Med Express Customer Care
#1005387
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Med Express Customer Care Review

Awful customer service. Expceptionally long wait with no other customers. Staff goofing off not working.
1.2
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Med Express Customer Care
#999747
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