Customer service

Drove an hour for a pre employment physical , ppd and drug screen..was told i could get my ppd but not my physical until i came back in 72 hours to have my ppd read fist..never had this happen before..will not ever go back again. Wasted 2 hours of my time, and putoff starting a new position...

Review about: Med Express Customer Care.

Reason of review: Poor customer service.

I liked: Convenience of the location, Hours.

I didn't like: Refused to provide treatment.

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Perryton, Texas, United States #1349581

Waiting 48-72 hours to read a ppd is standard medical procedure. Logically, the paperwork for the physical is incomplete until the ppd is read, so the clinic withholding the paperwork until it completed is the norm.

No need to be angry as this is common procedure in any clinic.

What if the ppd turned out to be positive? If you were given your paperwork prior to it's completion in the past, that clinic did the wrong thing.

to TinaMarie Tower City, Pennsylvania, United States #1349583

Never had this happen before..went somewhere else, had it all done...read my own ppd..always had it done all at once before

to Anonymous #1358545

So in other words, you are posting negative feedback for this company because they did not allow you to break the rules? Just because you've done this kind of nonsense before does not make it okay.

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