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I took my son on Saturday Morning on 10/21/17 to have him checked out due to a hit to his ribs from his football game the night before. After waiting 25 minutes in the waiting room the call us up and go threw the standard HIPPA and consent to treat information then says you have a $30 co-pay which I knew about just when I was ready to insert my card the lady says he had a balance of $50 due from a deductible from back in 2015.

I was for what and she said that the insurance only paid $4.95 for a wrist brace and that this was the balance due.

I was like I have been at same employer for almost 9 years and our heath insurance we never had a deductible and said you guys had to miss bill it or something....her response was well if you dont pay this now he can't be seen so I said whatever and took him up there competition up the road where he received way better service than they have ever provided. Won't be going back to the location at 303 E 10th Ave, Tarentum, PA 15084

Review about: Med Express Medical Examination.

Reason of review: Poor customer service.

I didn't like: Money hungry company would not treat my son, Bad service.

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