Med Express Reviews and Complaints
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0
ISSUES RESOLVED
181
TOTAL REVIEWS
$36.4K
CLAIMED LOSSES
$1.8K
AVG LOSS
43K
PAGE VIEWS
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Customers don't like
- Bad service
- Lack of empathy
- Sense of urgency
Customers like
- Convenience of the location
- Location to our home
- Hours
I came into the Battle Creek location on Sun Oct 14, 2018 as I am allergic to bees and was just stung and my throat was swelling up. The rude receptionist told me she couldn't help me without my I.D. as that was insurance fraud. Ok, I get that this could be a problem...
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I had sustained an extreme laceration to my knee. I conveyed this to the receptionist at check -in and to the next one who did my HIPA forms. I waited 40 minutes before being called back. I asked the nurse why so long a wait when the place was not busy, she replied,...
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I didn't like
- Receptionist checkin protocol for severe wound
Med Express - Office visit
Every time I go to Med express they only have 1 doctor and 1 PA.This is ridiculous. There are a roomful of people in the waiting room and nobody is being waited on. I’ve been here over a hour and they have not took 1 person in. Med express needs more staff!!!
I went into medexpress for a possible UTI and they told me I tested positive, so they put me on the medication I needed. A couple days later I receive a call back to tell me the medicine they put me on wasn’t effective in treating my infection and they put me on...
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I went to Medexpress for a physical exam as it as convenient. What a joke! I should have waited for my pcp to be available but I needed paperwork done so I decided to get a physical here to save time .. never again Rude people who I swear can’t understand plain...
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There are 3 Med Express centers near where I live. They do not take my children's insurance, which is through CHIP, which we have to pay for but at a lower cost. When we were getting medical assistance through welfare they took their insurance with no issues. Doesn't...
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I went to medexpress in Hagerstown for my second bought with Cellulitis in my leg. First time they gave me prescription for antibiotic and steroid and I was good. Second time doctor looked at it and started feeling my foot. He said he couldn't feel a pulse and then ask...
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Product
Med Express - Terrible
Terrible that place is a joke
Med Express - 15 second exam cost me $295 !
295.00 for a 15 second exam. Twice ! And now they want another 35.00 ! Greedy people there care only about money.
Similar to Med Express
I went to the greensburg location for what I thought was a bad virus. I hadn’t kept anything down since Thursday evening and worried I was dehydrated Went to register and said what my concern was. Was turned away and said they wouldn’t see me.. I asked why- they took...
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