Med Express Reviews and Complaints
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0
Issues
resolved
171
Total
reviews
$36.4K
Claimed
losses
$1.8K
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loss
37.7K
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views
What was your experience with Med Express?
Customers don't like
- Bad service
- Lack of empathy
- Sense of urgency
Customers like
- Convenience of the location
- Location to our home
- Hours
I fell and injured my ankle. After waiting to see if it would get better, I went to Medexpress on Rt 60 in Huntington , WV. The "doctor" xrayed my ankle, told me it was just a sprain and sent me home with a supportive shoe and a pair of crutches telling me it would get...
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I liked
- Hours
- Location to our home
I didn't like
- Misdiagnosis and no refund of money
The nurse is obese and so is the tech. The office staff and manager are all obese and disgusting. Limping around. They all have extremely bad attitudes and are ignorant. The X-ray tech triaged me? What? They are trained in X-rays not triage. Isn’t that a violation....
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Med Express - Terrible experience
Told me I was within network and then billed me triple what I’m normally billed. Went through a whole process trying to figure out between my insurance why I was billed so much. Turns out they billed me under a tax ID that wasn’t within network so that they could charge me more even though my insurance was in network. Terrible place and customer service sucks
Med Express - No insurance
I took my husband in because we had no insurance and I thought he had the flu and we asked if it was only $119 for everything. The Lady said yes. My husband went bad didn't get anything for his sickness, was took he would need blood work? Then a few days later we get a bill for $50? For what we already payed?
I went to the one closest to my work in Clairton pa for what appeared to be bad rash My insurance provider even suggested going there because they are urgent care and can look at and treat Biggest waste of time ever Told me the rash was no big deal probably minor and...
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Went to med express on yamota road for severe knee pain. I never saw the doctor only the nurse practioner Stephanie Wise. She was rude and not compassionate. I have a sprained knee and was not given a bandage or anything for the inflammation. It was a total waste of...
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Called today to set up billing arrangement to pay my husbands account. Was not able to said they had to speak to him.. Have never been told by a facility before that you couldn't set up for a spouse.. you would think they would want their money. Same time she told me...
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Med Express - Awful
For a simple pre employment drug test I am waiting in the same que as sick and injured people. Currently 2 1/2 hours of wait time. Employees here could not care less. Time clock punchers. Unbelievable.
Product
Med Express - Insurance Issue
Came back out of network with my Aetna Insurance & cost me $210!!! Won’t go back there!!!!! Minute clinic across the street takes my insurance just fine!!!!
Similar to Med Express
Med Express - Nice place
Walk in at 650 Close at eight was one person in the waiting room and was told it was a two hour wait that they couldn’t see me these places are a joke a scam for drs to suck Insurance companies money’s new don’t care about the patients one bit obviously
Product
Where is your medical degree from? An X-ray tech is just as competent and capable of triaging as any nurse, MA or paramedic. Where would the violation be? It is always great t...