Med Express Reviews and Complaints
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176
Total
reviews
$36.4K
Claimed
losses
$1.8K
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loss
40.7K
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What was your experience with Med Express?
Customers don't like
- Bad service
- Lack of empathy
- Sense of urgency
Customers like
- Convenience of the location
- Location to our home
- Hours
There are 3 Med Express centers near where I live. They do not take my children's insurance, which is through CHIP, which we have to pay for but at a lower cost. When we were getting medical assistance through welfare they took their insurance with no issues. Doesn't...
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I went to medexpress in Hagerstown for my second bought with Cellulitis in my leg. First time they gave me prescription for antibiotic and steroid and I was good. Second time doctor looked at it and started feeling my foot. He said he couldn't feel a pulse and then ask...
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Med Express - Terrible
Terrible that place is a joke
Med Express - 15 second exam cost me $295 !
295.00 for a 15 second exam. Twice ! And now they want another 35.00 ! Greedy people there care only about money.
I went to the greensburg location for what I thought was a bad virus. I hadn’t kept anything down since Thursday evening and worried I was dehydrated Went to register and said what my concern was. Was turned away and said they wouldn’t see me.. I asked why- they took...
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I fell and injured my ankle. After waiting to see if it would get better, I went to Medexpress on Rt 60 in Huntington , WV. The "doctor" xrayed my ankle, told me it was just a sprain and sent me home with a supportive shoe and a pair of crutches telling me it would get...
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Product
I liked
- Location to our home
- Hours
I didn't like
- Misdiagnosis and no refund of money
The nurse is obese and so is the tech. The office staff and manager are all obese and disgusting. Limping around. They all have extremely bad attitudes and are ignorant. The X-ray tech triaged me? What? They are trained in X-rays not triage. Isn’t that a violation....
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Med Express - Terrible experience
Told me I was within network and then billed me triple what I’m normally billed. Went through a whole process trying to figure out between my insurance why I was billed so much. Turns out they billed me under a tax ID that wasn’t within network so that they could charge me more even though my insurance was in network. Terrible place and customer service sucks
Med Express - No insurance
I took my husband in because we had no insurance and I thought he had the flu and we asked if it was only $119 for everything. The Lady said yes. My husband went bad didn't get anything for his sickness, was took he would need blood work? Then a few days later we get a bill for $50? For what we already payed?
Similar to Med Express
I went to the one closest to my work in Clairton pa for what appeared to be bad rash My insurance provider even suggested going there because they are urgent care and can look at and treat Biggest waste of time ever Told me the rash was no big deal probably minor and...
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Where is your medical degree from? An X-ray tech is just as competent and capable of triaging as any nurse, MA or paramedic. Where would the violation be? It is always great t...