Most helpful review

Ridiculous

Med Express - Ridiculous
They r so unprofessional then take all day to do simple things at the Monroeville location. One day they dont have a nurse then the refuse to do the physical before the tb reading which actually makes it harder for you and them what brainless fools

User's recommendation: Anywhere but here.

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ID
#3549230 Review #3549230 is a subjective opinion of poster.
Location
Detroit, Michigan
New Reviewer
I took my 16 year old son in for sinus infection. When the PA put him on amoxicillin I didnt think it would work because its been unsuccessful in past. After my son was on it for 5 days with not much improvement, I called to have doctor switch it to a Zpack which has...
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ID
#3126832 Review #3126832 is a subjective opinion of poster.
Location
Omaha, Nebraska
Cons
  • Bad service
  • Horrible customer care
Preferred solution
Simply switch antibiotics
So, medexpress is using Covid 19 as an excuse not to perscribe antibiotics or do an assessment on patients with upper repository or sinus issues. They want you to be automatically tested for Covid before any treatment begins. Fine I understand, I followed their...
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ID
#3121273 Review #3121273 is a subjective opinion of poster.
Location
Canonsburg, Pennsylvania
New Reviewer
My Dad, a dementia patient, who this company is familiar with has been treated inhumanely today. They were called today after my Dad had fallen. They come & assess him and the guy says, his vitals are fine. He had no regard for his painwhen moved my Dad was wailing in...
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ID
#3111573 Review #3111573 is a subjective opinion of poster.
Location
Dallas, Texas
Preferred solution
Compassion & training for & in dealing with the elderly patient.
Called made appointment, they took info and credit card , charged me right away, then told me to sit in my car until they call me when they were ready FOR me, ok. Well they called me said we r ready for u and took me in and put me in a room, took blood pressure and...
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ID
#3086345 Review #3086345 is a subjective opinion of poster.
Location
Tampa, Florida
Who in the *** came up with the idea of having people come there at 8:00 am then call Med Express and wait in your car for them to call you. Everybody is calling at the same time. How stuiped can you be to make up that horrible customer's satisfaction. I came here for...
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ID
#2963042 Review #2963042 is a subjective opinion of poster.
Cons
  • Everything rude staff

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Verified Reviewer
New Reviewer

COVID visit

The receptionist is fairly rude all except Stephanie and the RN Maria lol I cant believe you actually have someone like her even working there she slams doors I guess because she doesnt wanna work also Im asked her was everyone in the clinic this rude? Her response was If you think so

User's recommendation: Don’t come to this office EVER..!

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ID
#2896852 Review #2896852 is a subjective opinion of poster.
Location
Tampa, Florida
Preferred solution
Apology

Terrible practice for occupational health contracts

I am a traveling nurse that has had to deal with med express Twice with two terrible experiences with their practice in largo Fl. They make you arrive at their office and wait in the car (2 hrs this time in car &;;;; 3 hrs last time in waiting room ) until you are next in to be seen. As a health practitioner I recommend that you keep the health pts separated from the sick pts in the waiting room and make appts (one each hr) for the contracted agencies staff that need certain tests for work. I called corporate office and made this recommendation to Rob supervisor in the bill office.

User's recommendation: Try to get a regular lab Corp or other agency to perform these test they have no respect for othe me peoples time as they advertise... they should not accept occupational contracts and treat the healthcare workers like the emergency patients. There needs to be better organization and appts for these contracts.

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ID
#2866236 Review #2866236 is a subjective opinion of poster.
Location
Land O Lakes, Florida

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Verified Reviewer
New Reviewer

Sick report

Yes I have been going there two days in a row got turn away both days wouldnt see me first day it was 7pm the second day it was 6:20pm they dont closed till 8 pm and both days didnt hardly have no one there and they keep saying come back another day by the time I get off work it is 6 in the evening and by then they are turning people away and they tell people there corporate told them they wasnt a lot to see no one else
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ID
#2847020 Review #2847020 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
New Reviewer

A physical

Med Express - A physical
Med Express - A physical
I checked in at 12:51 it is now 1:59 PM. I have been sitting in the parking lot to get a physical done at MedExpress. They have you call in because of Covid they dont want the waiting rooms filled up with people. So I called in and they told me that they would be with me in just a minute. I have been sitting in the parking lot now for over an hour. They already processed my payment for the physical without giving me the physical and will not call me in at a reasonable time.They offer an option to get a physical here but then put you in the back of the line because you are not considered priority

User's recommendation: Don’t go! Find a PCP.

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ID
#2827942 Review #2827942 is a subjective opinion of poster.
Location
New York, New York
Preferred solution
Fix this issue

Poor service

Went to med express on Hulen Ave. the nurse asked my pharmacy and I told her. She then proceeded to tell me I cant use that pharmacy. We asked what his vitals are and she ignored. No badge. Could have been the housekeeper for all I know. Just plane nasty. They asked me how much he weighs. I said I dont know the nurse declined to answer any of our questions

User's recommendation: Nope.

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ID
#2781437 Review #2781437 is a subjective opinion of poster.
Location
Dallas, Texas
New Reviewer

Ripped Off

Was told since I was miss diagnosed my money would be refunded, 2 weeks later not another word. Complete sham.

User's recommendation: Look before you Leap.

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ID
#2613320 Review #2613320 is a subjective opinion of poster.
Location
Mckeesport, Pennsylvania
Loss
$50
Preferred solution
Full refund

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Verified Reviewer
New Reviewer
I was at MedExpress on Dual Hwy, Hagerstown, MD this morning 5/22/2021 for extreme pain in the left lower quadrant. I showed up at MedExpress at 5 minutes before 8am... the office had big red signs saying to return to the car and call... it did not say to wait... I...
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1 comment
#2016092

....

ID
#2565248 Review #2565248 is a subjective opinion of poster.
Location
Hagerstown, Maryland
Service
Med Express Doctor
Pros
  • In the past
  • Very good service
Preferred solution
Let the company propose a solution

Bad service

I went in for a simple drug screening. Called a week prior and was told the charge was $57.50 When I arrived the receptionist had no idea how to bill me. Then the nurse came out and told me I would have to go to a lab 200 miles away for a simple drug screen. After 2 hours they finally took the sample and a was allowed to leave. Today I receive a bill for an office visit of $225 that is not billable to me.

User's recommendation: I would avoid Med Express like the plague. They are untrained and unprofessional.

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ID
#2547491 Review #2547491 is a subjective opinion of poster.
Location
Leesville, Louisiana

Complaint

Have not heard back from med express in regards to my complaint .....,,.............................

User's recommendation: 5.

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ID
#2533472 Review #2533472 is a subjective opinion of poster.
Location
Germantown, Maryland

Bad experience.

was not allowed to see m.d. nurse practitioner was rude, short and not really interested in my medical problems.
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ID
#2518652 Review #2518652 is a subjective opinion of poster.
Pros
  • Was very clean
  • Cleanliness

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